Welcome to Costabook.com’s Shipping Policy. Thank you for choosing us for your educational needs. We are committed to delivering your textbooks quickly, efficiently, and affordably. Below are the details of our shipping policy to ensure a transparent and satisfactory experience with your purchase.
1. General Shipping Information
- Handling Time: All orders will be processed and shipped within 2 business days from the order date. Business days do not include weekends or public holidays.
- Free Shipping: We offer free shipping on all orders above $5.99 USD. This ensures that you can get your textbooks without worrying about extra costs, making education more accessible.
- Shipping Carrier: We use USPS First Class Mail for our standard shipping service. This option provides a reliable and efficient delivery service, ensuring your books arrive as soon as possible.
2. Expedited Shipping Options
- For those requiring their textbooks more urgently, we offer expedited shipping options at an additional cost. If you wish to utilize a faster shipping service, please select the option during checkout. The additional charge will be calculated based on the size and weight of your order, as well as your location.
3. Shipping Coverage
- Currently, we ship to all 50 states of the United States. International shipping is not available at this moment, but we are working on expanding our reach to serve global customers in the future.
4. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email containing a tracking number. This number allows you to monitor the status of your package via the USPS website. We encourage you to track your order to stay updated on its delivery status.
5. Shipping Delays
- While we strive to ensure timely delivery, please note that shipping times may vary due to factors outside of our control, such as weather conditions, postal delays, or high demand during holiday seasons. We appreciate your patience and understanding in these situations.
6. Customer Service
- If you have any questions or concerns regarding your order or shipping, our customer service team is here to help. Please contact us at 970-673-9033 or via email through our website. We aim to provide prompt and helpful assistance to resolve any issues you may encounter.
Thank you for shopping at Costabook.com. We look forward to serving your educational needs and contributing to your academic success.